Commercial Customer Service Representative
Northeast Ohio Insurance Agency Northeast Ohio Insurance Agency Madison, OH Madison, OH Full-time Full-time $18 - $22 an hour $18 - $22 an hour 5 days ago 5 days ago 5 days ago Job Overview:
We are seeking a dedicated Customer Service Representative to join our team.
The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Communicate with customers via phone, email, and chat to assist with inquiries and issues - Perform outbound calling to follow up on customer concerns and feedback - Utilize upselling techniques to promote products and services - Provide support in English to customers - Analyze customer needs and recommend appropriate solutions - Process sales orders and perform data entry tasks accurately
Qualifications:
- Proven experience in customer service or a related field - Excellent communication skills in English - Strong analytical skills to assess customer needs effectively - Ability to upsell products or services to enhance customer experience - Proficiency in data entry and maintaining accurate records - Prior experience in outbound calling is a plus Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment.
If you are passionate about delivering top-notch service and enjoy interacting with customers, we encourage you to apply for this exciting opportunity.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Health insurance Paid time off Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Madison, OH 44057:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a dedicated Customer Service Representative to join our team.
The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Communicate with customers via phone, email, and chat to assist with inquiries and issues - Perform outbound calling to follow up on customer concerns and feedback - Utilize upselling techniques to promote products and services - Provide support in English to customers - Analyze customer needs and recommend appropriate solutions - Process sales orders and perform data entry tasks accurately
Qualifications:
- Proven experience in customer service or a related field - Excellent communication skills in English - Strong analytical skills to assess customer needs effectively - Ability to upsell products or services to enhance customer experience - Proficiency in data entry and maintaining accurate records - Prior experience in outbound calling is a plus Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment.
If you are passionate about delivering top-notch service and enjoy interacting with customers, we encourage you to apply for this exciting opportunity.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Health insurance Paid time off Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Madison, OH 44057:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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